valuing our clients

We value our clients and will always endeavour to respect and maintain privacy at all times. Keeping it behind closed curtains.

privacy policy

As a Visitor and User of our website we are committed to protecting your privacy and to honour any requests by yourselves not to use your information unless specifically requested to do so by you.

The information that we collect about you will be handled with the strictest of confidence and will only be used lawfully in accordance with the Data Protection Act 1998. We will not share, sell or divulge your information with any third party unless you have explicitly requested us to do so.

All Visitors and Users of our site will be treated with respect, confidentiality and the utmost integrity as valued or potentially valuable customers of swags 'N' tails.

We will never collect sensitive information about yourselves or anybody connected to you without your explicit consent. All current information about yourselves will only be used for our internal order/enquiry system and from time to time we will contact you to see if the information is accurate and up to date and at the same time to allow you to instruct us to remove your details from our internal database. You will always have the right to instruct us not to use your information on our database other than for recording any obligatory sales information.

The personal information that we hold will be held securely in accordance with our internal security policy and in accordance with the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This includes using a "cookie" which would be stored on your browser and is essential for your shopping basket to work on our site. The information collected in this way can be used to identify you unless you modify your browser settings.

We will not e-mail you in the future unless you have given us your consent except to inform you of the progress of your order or any specials offers you have requested. We will give you the chance to refuse any marketing email from us.

If you have any questions, comments or concerns about our privacy policy then you should email us at:

All information is collected lawfully and in accordance with the Data Protection Act 1998 and always in consideration of Visitors & Users of our website.

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